Terms of Service
Last updated: November 1, 2026
1. Website and operator
This website is operated by XIANGHE ZHONGYUEBOHUA HARDWARE CO.,LTD. under the Zoyue Bower brand. These terms describe use of the product catalogue, customer accounts, collections and enquiry tools. The Privacy Policy explains personal-information handling.
2. Accounts and acceptable use
Use an email or Google account you are authorized to access. Keep verification codes and access to your email secure. You are responsible for activity you authorize through your account. Do not impersonate others, access another customer’s collections, probe or disrupt the service, upload unlawful material, send spam or misuse our contact details. Contact us if you suspect unauthorized account access.
3. Product information and prices
Catalogue images, specifications, options, availability and displayed prices are reference information and may change. Price ranges can depend on model, quantity, customization, packaging, freight, taxes and destination. Confirm current specifications and the final price with us before ordering. Saving a product or selecting an option does not reserve stock or confirm that a configuration is available.
4. Enquiries and orders
The enquiry tool prepares an editable email draft. It does not automatically send an email, place an order or take payment. Review the recipient, product details and your contact information before sending through your email service. An enquiry does not create a purchase contract. Final product configuration, price, payment, delivery, warranty and after-sales arrangements are subject to the separate agreement or order confirmation between you and us.
5. Payment arrangements
Payment methods are confirmed for each order in the written quotation or invoice. Contact us to confirm available options before arranging payment. Agree the method, currency, payment charges, required net receipt and payment milestones before paying. Freight must be confirmed for the actual shipment and destination, with included charges, exclusions, delivery terms and quotation validity stated in writing. Freight awaiting quotation does not mean free shipping. The website does not collect payments or confirm bank receipt automatically.
6. Collections, history and availability
Collections are a planning aid, not a guaranteed permanent archive. You can move or remove saved products and request account deletion. Deleting a collection also deletes its saved entries, as explained in the confirmation. Removing a product from an enquiry affects only that draft. Browsing history is local to your browser. Service access can be interrupted by maintenance, network conditions or third-party services; keep copies of information important to your business.
7. Content and external services
Website text, images, branding and other content belong to their respective rights holders. You may use product information to evaluate products and prepare legitimate business enquiries; other reproduction or redistribution requires permission unless allowed by law. Google sign-in, email apps, maps, video and external websites are operated by their respective providers and may have separate terms.
8. Service changes, concerns and contact
We may update website features and these terms. We may restrict misuse where reasonably necessary to protect customers or the service. Nothing here removes rights or remedies that applicable law does not allow to be excluded. For questions, account issues or complaints, contact sales@zoyuebower.com. Separate sales agreements govern individual orders.
Contact: sales@zoyuebower.com